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Privacy Statement

​Lenard Healthcare respects the privacy of visitors to its site. This privacy policy is intended to protect an individual's privacy. It explains what type of information we collect from our users on this site and in the course of our relationship, what we do with that information, and how users can update and control the use of information provided on this site. This policy may change from time to time so please check it frequently.
PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our website or place an order, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our website, new products and other updates.

Information We Collect
We collect various types of information to provide and improve our services. The information we collect includes:

A. Personal Information Provided by You
  • Name, address, phone number, and email address
  • Payment details (for transactions)
  • Account credentials (username, password)
  • Any other details you provide when filling out forms or communicating with us
B. Automatically Collected Information
  • IP address, device type, browser type
  • Website usage data, such as pages visited and interactions
  • Cookies and tracking technologies to enhance user experience
C. Information from Third Parties
  • Data from partners, affiliates, and service providers
  • Publicly available information, when applicable
2. How We Process Your InformationWe process your personal information to:
  • Provide, operate, and improve our services
  • Process transactions and send order confirmations
  • Communicate with you regarding support, updates, and marketing (if opted in)
  • Ensure compliance with legal and regulatory requirements
  • Detect and prevent fraud or unauthorized access
  • Personalize user experience through website analytics and preferences
We process your data in a lawful and secure manner, ensuring confidentiality and compliance with applicable laws.

3. When and With Whom Do We Share Your Personal Information?
We do not sell or share your personal information for marketing purposes. However, we may share your information in the following cases:
​

A. Service Providers & Business Partners
  • Payment processors, shipping partners, and IT service providers
  • Healthcare professionals or institutions (only if required)
B. Legal & Compliance Requirements
  • To comply with legal obligations, court orders, or government regulations
  • To enforce our terms and policies
C. Business Transfers
  • If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of the transaction
We take appropriate measures to ensure that any third party handling your data does so in a secure and responsible manner.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at:
Lenard Enterprises Inc., 3-1211 Gorham St., Newmarket, ON L3Y8Y3 Canada.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - WEEBLY

Our website is hosted on Weebly. They provide us with the online e-commerce platform and tools that allows us to promote and sell our products and services to you.
Your data is websited through Weebly’s data storage, databases and the general Weebly application. They website your data on a secure server behind a firewall.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and website with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES
Lenard automatically collects your IP address and referring website address, browser type, domain name and website access frequency. This information is intended to help facilitate your online experience on the Sites. Lenard uses cookies to track usage patterns on the Sites, as well as to offer other functionalities (such as screening for age and “recognizing” you to speed up your log-in when you visit the Sites). You can turn off cookies, but that will affect your online experience.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 


Section 9 - SMS Communication PolicyLenard Healthcare is committed to protecting your privacy while providing relevant SMS communications. By opting in to receive SMS messages from us, you agree to the following terms:


1. SMS Consent CommunicationThe phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.


2. Types of SMS CommunicationsUpon consenting to receive text messages from Lenard Healthcare, you may receive communications related to:
  • Lenard Healthcare products and services
  • Order confirmations and updates
  • Customer service notifications
  • Special offers and promotions (if opted in)
Please note that standard messaging disclosures apply.


3. Message FrequencySMS message frequency is estimated to be as required and may vary daily across all users based on service updates and customer interactions.


4. Potential Fees for SMS MessagingCarriers may charge fees for each message sent or received. These charges depend on your mobile carrier’s pricing structure and whether the message is sent domestically or internationally. Lenard Healthcare is not responsible for these charges.


5. Opt-In MethodCustomers may opt-in for SMS messaging from Lenard Healthcare through various channels, including:
  • Verbally during a call initiated through our website (www.Lenard.Healthcare).
    • During the call, customers will be asked:
      "Do you agree to receive texts from Lenard Healthcare? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.lenard.healthcare/privacy.html."
    • This consent will not be shared with third parties or affiliates for marketing purposes. No SMS communications will be initiated without explicit customer consent.

6. Opt-Out PolicyCustomers can opt out of SMS messaging from Lenard Healthcare at any time by replying STOP to any received SMS message. Once opted out, they will receive no further SMS communications. Customers may opt back in at any time by replying START.


7. Standard Messaging Disclosures
  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at www.Lenard.Healthcare.
  • Visit https://www.lenard.healthcare/privacy.html for our Privacy Policy.
  • Visit https://www.lenard.healthcare/terms_and_conditions.html for our Terms of Service.
  • SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes
By continuing to use our services and opting into SMS communications, you acknowledge and accept these terms.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at
Lenard Enterprises Inc. (Lenard Healthcare)
[Re: Privacy Compliance Officer]
3-1211 Gorham St., Newmarket-ON L3Y8Y3 - Canada
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Contact LENARD

Canada

3-1211 Gorham St.
Newmarket - ON L3Y8Y3
Canada

United States

469-1317 Edgewater Dr.
Orlando - FL 32804
USA

Email/Phone

Email: [email protected]
Toll Free: +1 (844) 644-5440
​ُToll Free: +1 (866) 360-7377
​Office: +1 (224) 231-0127

Mon-Fri 9:00 am-5:00 pm EST

All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
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